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RosettaNet Home >> Standards >> RosettaNet Programs >> Milestone Programs >> Active Milestone Programs >> Service Contract Information Management


Service Contract Information Management

This program drives development of an e-business process to automate the management of service contract information. Economic benefits are reduced parts carrying costs, reduced logistics costs for mis-shipments, reduced data rework at time of service delivery, more accurate picture of contract start/end possibly leading to higher sales of renewed contracts to the service provider. 
Program At-A-Glance
 

High Level Introduction
During a service product lifecycle, data are exchanged to quote, purchase/sell, manage, and renew service contracts as well as to request service under existing contracts. Parties involved may include end user, reseller/systems integrator, distributor, service provider, and manufacturer.

Business Challenge
Case for action and description of the current e-business process situation.

Objectives and Deliverables
Summary of the Program Objectives and the Expected Output for the Milestone Program.

Sponsors and Program Team
RosettaNet Partners involved with this Milestone program.

Program Participants
Listing of all Program team members dedicated to this Milestone program.


 
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For more information on this proposed program, click here. For web broadcast schedule and dial-in information, click here. For more information on Sales Lead Management, click here. For web broadcast schedule and dial-in information, click here. For more information on Shipment Notification Management, click here. For web broadcast schedule and dial-in information, click here.
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